Onboarding & Support at Virtua
As a Virtua client, you're empowered with extensive resources and support to accelerate your business's value delivery, both swiftly and on a larger scale.
Comprehensive Implementation Services
Embark on a smooth transition with over 30 days of onboarding and implementation support, led by a dedicated Customer Success Manager. We ensure you're fully equipped to leverage Virtua's platform from day one.
Expert-Led Training Programs
Gain unlimited access to our live training sessions and an extensive video library, meticulously designed to navigate you through the initial onboarding phase and continue supporting your growth and efficiency on the Virtua platform.
Round-the-Clock Support
Our commitment is to provide you with an unparalleled experience. That's why our in-house Support team is available 24/7, ensuring you always have a real person to assist you, whether over the phone or online.
Customer Resources
Dive deeper into our ecosystem with events, webinars, and training sessions spearheaded by Virtua's specialists.
Events
Join the Virtua community at global events for invaluable networking opportunities with peers, interactive sessions with product experts, and the chance to get all your questions answered face-to-face.
Webinars & Live Trainings
Participate in our live webinars for a thorough understanding of our products or enhance your knowledge anytime with our on-demand training videos.
Knowledge Base
Explore answers to frequently asked questions or get in touch with our dedicated support team, ready to assist you 24/7, ensuring your journey with Virtua is seamless and productive.
FAQ
Virtua is a leading consultancy agency specialized in the mobility industry. We offer a comprehensive suite of services including strategic consulting, technology solutions, marketing and branding, legal and financial advisory, and human resources, designed to empower mobility companies to achieve unparalleled success.
Virtua stands out through our deep specialization in the mobility industry, our global network, and our ability to deliver customized, end-to-end solutions for our clients. Our team consists of industry veterans and experts who bring a wealth of knowledge and insights to tackle specific challenges faced by mobility companies.
Our services are tailored for a wide range of clients within the mobility sector, including startups, established fleet operators, ride-hailing services, mobility tech companies, and any organization looking to innovate or expand within the mobility space.
Getting started with Virtua is simple. Reach out to us through our contact form on the website or via email. Our team will get in touch to discuss your needs, challenges, and how we can assist in achieving your business objectives.
After initial contact, we conduct a comprehensive needs assessment to understand your business objectives and challenges. Based on this assessment, we propose a tailored strategy that includes a detailed plan of action, timelines, and expected outcomes.
es, with our extensive international network and expertise in the mobility industry across different markets, we are well-equipped to support your company's international expansion efforts. Virtua can provide market analysis, regulatory guidance, and strategic planning to ensure a successful entry into new markets.
Yes, Virtua offers a range of education and training programs designed to enhance the skills and knowledge of your team in critical areas such as mobility technology, marketing strategies, sales techniques, and operational efficiency. These programs are customized to meet the specific needs of your organization.
Our approach is holistic and client-centric, focusing on delivering tangible results and strategic value. We combine industry-specific expertise with innovative solutions and a global perspective to address the unique challenges and opportunities of the mobility sector.
Virtua adheres to strict confidentiality agreements and employs robust security measures to protect all client information. Ensuring the privacy and security of your data is paramount to our operations and client relationships.